Privacy Policy

1. Introduction

Nibangsh Earth Educational Consultancy Pvt. Ltd. ("Nibangsh", "we", "us", or "our") is committed to protecting your personal data and privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to ensure it is kept secure.

By accessing our website, mobile application, or using our services, you consent to the collection and use of your information as described in this policy.

2. Information We Collect

We may collect the following types of personal information when you interact with our website, app, or services:

2.1 Personal Information You Provide

• Full name, date of birth, gender, and nationality
• Contact details including email address, phone number, and mailing address
• Academic records, transcripts, certificates, and test scores (IELTS, TOPIK, etc.)
• Passport and identification documents
• Visa application details and immigration history
• Financial information required for scholarship or visa processing
• Any other information you voluntarily provide through our inquiry forms, consultations, or correspondence

2.2 Information Collected Automatically

• Device information (device type, operating system, browser type)
• IP address and approximate geographic location
• Pages visited, time spent, and navigation patterns on our website or app
• Cookies and similar tracking technologies
• Referral URLs and search terms used to find our website

2.3 Information from Third Parties

• Partner universities and educational institutions
• Visa processing agencies and embassies
• Social media platforms (when you interact with our social media pages or use social login)

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide educational consultancy services, including university selection, application processing, and visa assistance
• To communicate with you regarding your inquiry, application status, or service updates
• To prepare and submit applications to universities, scholarship bodies, and visa offices on your behalf
• To schedule and conduct counseling sessions (in-person, phone, or video)
• To send relevant information about study destinations, events, webinars, and promotional offers (with your consent)
• To improve our website, app, and services through analytics and user feedback
• To comply with legal obligations and resolve disputes
• To ensure the security and integrity of our platforms

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your data only in the following circumstances:

• Partner Universities & Institutions: To process your applications and admissions
• Visa & Immigration Authorities: As required for your visa application processing
• Service Providers: Third-party vendors who assist us in operating our website, app, conducting our business, or servicing you (e.g., hosting, email services, analytics), bound by confidentiality agreements
• Legal Requirements: When required by law, regulation, or legal proceedings
• With Your Consent: In any other case, we will share your information only with your explicit consent

5. Cookies and Tracking Technologies

Our website and app may use cookies and similar tracking technologies to enhance your browsing experience. These include:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure server infrastructure with regular security updates
• Access controls limiting data access to authorized personnel only
• Regular security assessments and audits

While we strive to protect your personal information, no method of transmission or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once the data is no longer needed, we will securely delete or anonymize it. Typically, student application data is retained for up to 5 years after the completion of services for record-keeping and compliance purposes.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of any inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a structured, machine-readable format
• Withdraw Consent: Withdraw your consent for data processing at any time

To exercise any of these rights, please contact us at info@nibangshconsultancy.com.

9. Third-Party Links

Our website and app may contain links to third-party websites (e.g., university websites, visa portals, social media platforms). We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete such data promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Continued use of our services after any modifications constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us: